Al Dhaheri International Advocates and Legal Consultants (“ADI”) ask the visitor to read this website privacy policy (the “Privacy Policy”) carefully as it contains important information on who we are, what we do, how and why we collect, store, use and share personal information, your rights in relation to your personal information, and on how to contact us and supervisory authorities in the event you have a complaint.
This Privacy Policy is divided into the following sections:
- Who we are and what do we do
- What is our legal basis to use or process your personal information
- Our collection and use of personal information
- Who do we share your personal information with
- Third-party contractors and other controllers
- Confidentiality, security, and retention of personal information
- Your rights and responsibilities
- Marketing communications
- How to complain
- Changes to this Privacy Policy
- How to contact us
Who we are and what do we do
Al Dhaheri International Advocates and Legal Consultants is one of the best law firms in Dubai. We offer a comprehensive suite of localized legal and business solutions designed to meet highly specific needs. We possess a lengthy track record of success, dating back to our inception in 1997, driven by the strength of our law expertise and a strong understanding of the legal landscape of the region.
Our team of high-profile legal consultants, hailing from countries all around the world, have vast experience in their particular fields of speciality, which includes civil, criminal, commercial, construction and general law. With our combined experience and proficiency, we are confident that we can deliver reliable, and informed legal advice to you, whatever your situation may be.
What is our legal basis to use or process your personal information
Being a Law Firm duly authorized to practice in the UAE, our rules of conduct, including confidentiality and data protection obligations are primarily those set out in the Federal Decree-Law No. 34/2022 Regulating the Advocacy and Legal Consultancy Professions, its Executive Regulations and the Code of Ethics.
Matters in respect of the personal information obtained from you not regulated by the above legislation should be additionally looked for in the Federal Decree-Law No. 45/2021 On the Protection of Personal Data.
It is necessary for you to know that we do not collect, share or use your personal information for any purposes other than those specified in this Policy except to the extent it is required to;
- perform our obligations in accordance with any contract that we may have with you.
- ensure that we provide the legal servicesin the most comprehensive and best way possible .
Our collection and use of your personal information
We may collect your personal information when you access our website, contact us via the contact form or request information from us.
The following personal information about you may be collected, stored, and used:
Information conveyed in any messages you send us directly, via e-mail, or contact form on the website. This information includes your name, e-mail address, contact phone number and the subject of your enquiry.
WE NEVER COLLECT ANY OF YOUR SENSITIVE, FINANCIAL OR BIOMETRIC INFORMATION THROUGH OUR WEBSITE.
We may use the collected information to:
- Provide services to you
- Notify you of any changes to our website or to our services that may affect you
- Improve our services
- Send notifications via e-mail to those you have specifically asked to be sent
- Protect our website and IT systems from fraud and maintain security
- Dealing with inquiries or complaints made by you or made to us about you
- Comply with our legal obligations (including any Know Your Client or Anti-Money Laundering or Anti-Bribery compliances) Any other legitimate purpose incidental to the services we provide.
Who do we share your personal information with
We may share your personal information with a variety of the following categories of third parties as necessary:
- Government or regulatory authorities.
- Professional indemnity or other relevant insurers.
- Regulators/tax authorities/corporate registries.
- To the extent we are required to do so by law.
- In connection with any ongoing or potential legal proceedings.
- Third parties to whom we outsource certain services such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, document and information storage providers.
- Third-party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.
- Third parties engaged in the course of the services we provide to clients such as arbitrators, mediators, clerks, witnesses, cost draftsmen, court, opposing party and their lawyers, document review platforms and experts such as tax advisors or valuers.
Third-party contractors and other controllers
We may appoint sub-contractor data processors as required to deliver the services, such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, document and information storage providers, who will process personal information on our behalf and at our direction. We conduct an appropriate level of due diligence and put in place contractual documentation in relation to any sub-contractor to ensure that they process personal information appropriately and according to our legal and regulatory obligations.
Confidentiality, security, and retention of personal information
Consistent with our professional obligations, it has always been the policy of the firm to exercise the utmost discretion regarding the information our clients entrust to us.
We maintain reasonable and appropriate, albeit not infallible, physical, electronic and procedural safeguards intended to maintain the confidentiality of personal information, including that provided by a visitor to this website and provided while using other internet services. We do not guarantee that our safeguards will always work.
We require consultants, suppliers and vendors to maintain data protections consistent with reasonable and appropriate obligations of data processors, including, where applicable, UAE data protection laws and regulations.
We may retain information provided by you, including personal information, for as long as necessary to comply with our legal obligations, or to achieve the purposes for which the information was originally collected and for the purposes described in the statement and in our applicable policies. If you wish to obtain more details on our information practices, please refer to the “How to contact us” section below.
Your rights and responsibilities
It is your responsibility to ensure that any information communicated to us via the contact form or otherwise is accurate, actual and belongs to you. You must notify us immediately should there be any discrepancies or errors in the shared data, or if the information does not belong to or concerns you personally. Upon receipt of such notification, we shall take measures to correct or erase incorrect data and take additional precautions as we may deem fit.
We may keep the information about any errors that have occurred or if misuse of our website, the contact form or any other facilities for legal purposes at our discretion and for as long as we deem necessary.
You may ask us to provide you with any personal information that we hold about you at any time. Provision of such information is subject to the following:
- Provide relevant proof of identity (a copy of your Emirates ID, copy of your passport, or residence paper for Arab and foreign countries)
- We may withhold the personal information you request to the extent permitted by law.
You have the right to withdraw your consent to process your personal information and request complete erasure thereof by sending a written notice on the e-mail in section “How to contact us”.
Any erasure request will be handled in accordance with the law regulating personal data protection. Withdrawal of the consent or erasure of the data is not available while a service is in progress. In this event, our obligations concerning confidential and personal information shall continue to be governed by applicable laws as between lawyer and client.
Marketing Communications
We would like to send you information about our marketing activities using your personal information with postal marketing and E-mail marketing which may be of interest to you.
How to complain
Any complaints, dissatisfaction and suggestions should be communicated in writing through the e-mail in section “How to contact us”.
We hope that we can resolve any query or concern you raise about our use of your information.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable laws or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.
How to contact us
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by:
- Submitting contact form on the website
- Email to: info@aldhaheriinternational.com
By continuing to use our website when filling out a contact form you confirm your understanding of this Policy and that you consent to us to collect, process and use personal information as set forth herein.
